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If we provide any T&M work, we will be responsible for making sure the work is completed with enough time for clients to test.
We provide T&M work with a minimum of two hours billed at $300, our lowest standard rate. If we will require more than two hours to complete the work, we provide you with a PERT estimate, billed using our standard rates, and require your approval before continuing.
What is the latest date I can request assistance?
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When Smartt determines a new software version is stable and ready for use, we will:
post Post the information on our website on the S4 Software List.
contact Contact clients using the software package and offer to provide a POC environment to test the software.
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